Accounts Receivable Officer

Join a purpose-led organisation committed to quality, innovation, and wellbeing. At Integria, we’re passionate about delivering high-quality products that make a meaningful difference to the health and wellbeing of our customers. We are currently seeking a detail-oriented and customer-focused Accounts Receivable Officer to join our Finance team on a full-time fixed-term 9-month contract.

In this role, you will support the effective and efficient management of customer accounts, ensuring timely collections, accurate financial processing, and a high standard of customer service. This is a great opportunity for someone with strong administrative capability, attention to detail, and a proactive approach to problem-solving within a collaborative team environment.

What You’ll Do:

• Manage domestic or international customer accounts for a designated portfolio
• Collect outstanding debts and resolve overdue accounts in line with company policy, maintaining positive customer relationships
• Respond to Accounts Receivable queries from customers across all groups
• Reconcile customer accounts and issue monthly statements, investigating and resolving discrepancies
• Review and release orders in line with credit management policies and daily cut-off times
• Maintain and achieve overdue debtor targets and team KPIs
• Review and clear credit balances, including allocation and matching of payments
• Process receipting of payments and settlement of accounts
• Generate invoices, including free text invoices
• Perform day-to-day AR transactions including verifying, posting, and recording financial data
• Meet month-end deadlines, including reporting and ledger maintenance
• Maintain accurate records, including applying ledger notes to overdue balances
• Support new customer account setup and ongoing maintenance of customer master data
• Contribute to end-of-month reporting activities
• Provide high-quality customer service through all communication channels
• Support continuous improvement initiatives and undertake additional duties as required

About You:

• Minimum 2 years’ experience in an Accounts Receivable or collections-based role
• Strong attention to detail and accuracy in data entry and financial processing
• Ability to prioritise tasks, manage time effectively, and meet deadlines
• Demonstrated ability to work both independently and collaboratively in a team environment
• Strong communication and customer service skills with a solution-focused approach
• Solid numeracy and literacy skills
• Proficient in Microsoft Office (particularly Excel) and experience with ERP systems (Microsoft Dynamics 365 or similar highly regarded)
• Commitment to continuous improvement and adherence to policies and procedures

What we offer:

• Access to our MyWellbeing program, including corporate massages, smoothie days, and a range of wellbeing initiatives
• Free consultations with our in-house naturopaths to support your health and wellness goals
• Generous staff discounts across our extensive product range
• Healthy snacks provided onsite and a paid day off each year to celebrate your birthday!

Don’t miss this opportunity to join a leader in natural medicine. Integria is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage applicants from all backgrounds to apply.